Free Shipping: We offer Free Shipping to Amazon Prime Members for select items when ordering at Amazon.com. We offer free shipping to anyone for orders $35.00 or more to continental U.S. states when ordering at JoCoffee.com. Fundraiser orders can only be placed at JoCoffee.com.
International Shipping: We will ship to select, pre-approved military APO addresses via USPS. Customers are responsible to verify the APO address can accept coffee.
Order Processing: In most cases we process and ship your order within 1 or 2 business days after receipt.
Time in Transit: The actual time in transit will by your shipping location and the shipping service. We are not responsible for any shipper's service delays, for any reason. No exceptions.
Guaranteed Delivery Date: If you need a guaranteed and insured specific delivery date, you must order by phone and pay extra for your day-specifice shipping service.
Tracking and Order Status: If you selected Free Shipping, and we ship by FedEx, UPS or USPS Priority
mail. If we ship by UPS, FedEx, or USPS Priority Mail, you will receive a tracking number in their shipment email notice. Tracking numbers and order status can also be found by logging in at the Account link above. Tracking is not currently available for Spee-Dee or U.S. Parcel Post services however we can access it for you if requested. Only USPS delivers to P.O. Boxes. If you live in Alaska or Hawaii, only USPS is available to you. If you live in Puerto Rico, Guam, or any other US protectorate, contact us and we will give you a quote to ship your order.
Shipping Errors: Customer is responsible for all packages left at their door. Proof of delivery by any shipper voids any responsiblity on our part if your package is missing. Lost package claims will be resolved according to the shipper's policies. If you want your package insured, please contact us for a quote. Customer is responsible for any extra charges incurred from typographical errors made in the billing and shipping addresses.
K-Cup® and Keurig® are registered trademarks of Keurig, Inc. Jo Coffee is not affiliated with Keurig, Inc.